Tired Of Pleading
Reviews are important for every business.
You ask all your customers to leave a review before they leave the door. The only problem is most of them never do. Your not alone. A lot of businesses struggle with getting positive reviews. Customers can be quick to leave a negative review if something goes wrong. As for positive reviews, forget it. Even after providing the best world class service imaginable and bending over backwards, they somehow always tend to forget all about leaving a review.
Why aren't more of your customers leaving reviews?
Simply put. Your not asking enough. Sure you do ask all your customers to leave a review.
Every single one of them. You may have even offered a discount or a gift card to Starbucks. But that starts to add up quickly and before you know it your banks blocking your check card for suspicious transactions at Starbucks. Well, maybe not quite. However:
- Its against Googles rules to offer an incentive in exchange for a review. This can quickly get your
- The customer is also more than likely a bit more concerned with getting that Starbucks gift card than leaving you a quality review.
You want quality reviews. When Joe is in a rush to get home and feed the kids hell more than likely leave you a review on the spot since you offered him a $5 Starbucks card however, hes probably not going to leave the most well thought out review in the spur of the moment.
Not Just Reviews
You want quality reviews. When Joe is in a rush to get home and eat dinner he will definitely leave you a review on the spot since you offered him a $5 Starbucks card. However that gets expensive and he's not going to leave the most helpful review at such a drop of a dime.
Reviews are supposed to be helpful to potential customers looking for your service or product.
If your friend Susie tells you about a coffee shop she loves, you're sure to try it. If Susie leaves a review boasting about that coffee shop, the rest of the world is sure to know they have great coffee and give it a try.
Enter your text here...